Nacogdoches, TX – March 5th, 2019 –\u00a0 Etech Global Services President & CEO, Matt Rocco, has been named a finalist for Operational Excellence CEO of the Year Award at The 2019 Business Transformation & Operational Excellence World Summit.<\/p>\n
<\/p>\n
Matt is the definition of a true servant leader who has built not only a phenomenal culture <\/em>at Etech but also a remarkable team<\/em> of leaders that carry out his vision and mission day in and day out. With Matt\u2019s guidance and direction, Etech has grown, and continues to grow, to levels that not many even imagined possible, especially starting with just one location in East Texas. \u00a0Matt is constantly developing, coaching, \u00a0and inspiring his fellow Etech colleagues to go the extra mile, make a remarkable difference, and reach their true potential.<\/p>\n <\/p>\n \u201cEtech is continuously looking for new and innovative ways to better serve our people and our customers both internally and externally. I believe that it is Servant Leadership<\/em> that enables our people to feel empowered, included and valued; it is the foundation to a culture that fosters all people to reach above and beyond anything they think possible. I am honored to be recognized in this category that showcases Etech\u2019s efforts to guided future\u201d, said Etech\u2019s Matt Rocco, President & CEO.<\/p>\n <\/p>\n More than 70 professionals worldwide participated in the judging process to select The 2019 Business Transformation & Operational Excellence. The finalists will be revealed at The Gala Award Reception and Awards Ceremony at the Orlando \u2013 Loews Portofino Bay Hotel at Universal Studios on March 20, 2019.<\/p>\n <\/p>\n About Business Transformation & Operational Excellence Awards<\/u><\/strong><\/p>\n The Business Transformation & Operational Excellence Awards have been established to showcase the most outstanding organizational achievements globally through the application of Operational Excellence programs.\u00a0 The focus of this elite awards program is to demonstrate to the global business community the real results, which organizations achieve through the successful implementation of Operational Excellence. The details for the awards can be read here<\/a>.<\/p>\n <\/p>\n About Etech Global Services<\/u><\/strong><\/p>\n Etech Global Services is a leading provider of customer engagement solutions for many of the world\u2019s most trusted brands. They trust Etech with their most precious assets \u2013 their customers. Why? Because Etech\u2019s commitment to continuous improvement, next-generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose.<\/p>\n <\/p>\n Etech believes in making a remarkable difference for you and your customers. Etech\u2019s industry-leading technology services, like Etech Insights division, provide you with analytics and insights into your customer interactions. Etech\u2019s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.<\/p>\n <\/p>\n ###<\/p>\n Press Contact:<\/p>\n