{"id":45068,"date":"2010-09-20T00:00:22","date_gmt":"2010-09-20T00:00:22","guid":{"rendered":"https:\/\/www.etechgs.com\/?p=1484"},"modified":"2010-09-20T00:00:22","modified_gmt":"2010-09-20T00:00:22","slug":"etech-wins-outstanding-corporate-citizen-award","status":"publish","type":"press_release","link":"https:\/\/demo.etslabs.ai\/etech26\/press-release\/etech-wins-outstanding-corporate-citizen-award\/","title":{"rendered":"Etech Wins Outstanding Corporate Citizen Award"},"content":{"rendered":"

Etech\u2019s commitment to its community, both in the US and abroad, was recognized by the American Teleservices Association during their Call Center Compliance Seminar in Orlando, Florida last week.<\/em><\/p>\n

 <\/p>\n

Nacogdoches, TX – September 20, 2010 – <\/strong>Etech a global business process outsourcer, won the outstanding corporate citizen award from the American Teleservices Company.\u00a0 This honor is given to businesses\u00a0for their philanthropic impact in the community through direct or indirect support of charitable projects.\u00a0 Leaders of the winning company must demonstrate a high level of community spirit and participation, and motivate employees and colleagues to support and participate in charitable activities.<\/p>\n

 <\/p>\n

\u201cEtech has always been a leader in serving and giving back to our communities,\u201d said Matt Rocco, Etech\u2019s chief operating officer.\u00a0 \u201cEtech has distinguished itself as a dedicated corporation with a heart towards charitable activities and an engaged community spirit. No one person owns that mission at Etech. It is a passion lived out by many through community involvement both in the US and abroad.\u201d<\/p>\n

 <\/p>\n

During working hours, Etech\u2019s 2300 employees located across Texas and India assist many leading companies with their customer support activities. This includes inbound and outbound voice services, web chat services, quality assurance and business intelligence.\u00a0 Etech has a proven history of helping companies cost-effectively acquire new customers and maximize profits by servicing and growing existing customers.<\/p>\n

 <\/p>\n

During free time, Etech\u2019s management and employees can be found raising funds and swinging hammers for Habitat for Humanity, cleaning up the local highways, participating in food drives, working with underprivileged children through the Glory Gang and much more.<\/p>\n

 <\/p>\n

Etech has adopted twelve corporate character commitments that are instilled in and expected of all employees.\u00a0 They are: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage.<\/p>\n

 <\/p>\n

\u201cAlthough Etech won this award, the clear winners are the communities and organizations that Etech touches,\u201d said Tim Searcy, chief executive officer of the American Teleservices Association.\u00a0\u201cNot only does Etech make a difference in their community, but as the perpetual sponsor of our national event philanthropy program, Etech leads the way for the entire industry,\u201d<\/p>\n

 <\/p>\n

 <\/p>\n

About Etech<\/p>\n

Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and web chat.\u00a0 We understand the importance of customer relationships. That\u2019s why all of our solution strategies are driven by the \u2018voice of the customer\u2019.\u00a0 Our stringent QA process ensures an ever-improving customer experience.\u00a0 We also gather critical business intelligence data from each customer interaction. And we do everything with the highest integrity and quality possible.\u00a0 These differences allow us to provide industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable our clients to increase revenue and delight their customers. \u00a0\u00a0For more information: www.etechtexas.com<\/a><\/p>\n

 <\/p>\n

 <\/p>\n

About the American Teleservices Association<\/p>\n

The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support.<\/p>\n

 <\/p>\n

Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion.\u00a0 For more information: www.ataconnect.org<\/a><\/p>\n

 <\/p>\n

###<\/p>\n","protected":false},"excerpt":{"rendered":"

Etech\u2019s commitment to its community, both in the US and abroad, was recognized by the American Teleservices Association during their […]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","press_release_category":[128],"press_release_tag":[],"resource_topics":[],"resource_industries":[],"class_list":["post-45068","press_release","type-press_release","status-publish","hentry","press_release_category-128"],"acf":[],"_links":{"self":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release\/45068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release"}],"about":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/types\/press_release"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/comments?post=45068"}],"wp:attachment":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media?parent=45068"}],"wp:term":[{"taxonomy":"press_release_category","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release_category?post=45068"},{"taxonomy":"press_release_tag","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release_tag?post=45068"},{"taxonomy":"resource_topic","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/resource_topics?post=45068"},{"taxonomy":"resource_industry","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/resource_industries?post=45068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}