{"id":45037,"date":"2014-02-13T00:00:40","date_gmt":"2014-02-13T00:00:40","guid":{"rendered":"https:\/\/www.etechgs.com\/?p=1394"},"modified":"2014-02-13T00:00:40","modified_gmt":"2014-02-13T00:00:40","slug":"etech-global-services-wins-contract-with-online-fashion-retailer","status":"publish","type":"press_release","link":"https:\/\/demo.etslabs.ai\/etech26\/press-release\/etech-global-services-wins-contract-with-online-fashion-retailer\/","title":{"rendered":"Etech Global Services Wins Contract With Online Fashion Retailer"},"content":{"rendered":"<p style=\"text-align: center;\"><em>Etech\u2019s excellence in Quality Assurance wins the confidence of online fashion retailer<\/em><\/p>\n<p>Nacogdoches, TX \u2013 February 13, 2014 \u2013 Etech Global Services, a leading business process outsourcer, today announced they have been chosen by an international online retailer to provide Quality Assurance services for their US and international markets.<\/p>\n<p>Etech will be auditing calls, chats and emails for this online, subscription based fashion retailer in the US, UK, Spain, Germany, France and more as they continue to expand.<\/p>\n<p>The retailer chose Etech because of their flexible approach, domain expertise, robust quality management system and strategic alliance approach. Etech is providing multi-lingual quality assurance support along with a very effective and structured process that is aligned with the client\u2019s specific goals.<\/p>\n<p>Etech\u2019s support has already made a difference according to the company\u2019s Senior Manager of Global Organization Development:\u00a0 \u201cEtech\u2019s professional project management team made this implementation run very smoothly, and we\u2019re looking forward to a strong partnership as Etech helps us continue to ensure a positive customer experience for our valued clients.\u201d<\/p>\n<p>\u201cWe\u2019re thrilled to be supporting them with their Quality Assurance initiative,\u201d said Matt Rocco, President and COO at Etech Global Services.\u00a0 \u201cWe look forward to providing them with superior quality assurance services that enhance their daily business operations.\u201d<\/p>\n<p style=\"text-decoration: underline;\"><strong>About Etech Global Services<\/strong><\/p>\n<p>Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide.\u00a0 Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech\u2019s solution strategies are driven by the \u2018voice of the customer\u2019.\u00a0 Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible.\u00a0 These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech\u2019s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: demo.etslabs.ai\/etech26\/<\/p>\n<p style=\"text-align: center;\">###<\/p>\n<p><strong>Press Contact:<\/strong><br \/>\nVeronica Chimney<br \/>\n<a href=\"mailto:veronica.chimney@etechtexas.com\">veronica.chimney@etechtexas.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Etech\u2019s excellence in Quality Assurance wins the confidence of online fashion retailer Nacogdoches, TX \u2013 February 13, 2014 \u2013 Etech [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","press_release_category":[124],"press_release_tag":[],"resource_topics":[],"resource_industries":[],"class_list":["post-45037","press_release","type-press_release","status-publish","hentry","press_release_category-124"],"acf":[],"_links":{"self":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release\/45037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release"}],"about":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/types\/press_release"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/comments?post=45037"}],"wp:attachment":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media?parent=45037"}],"wp:term":[{"taxonomy":"press_release_category","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release_category?post=45037"},{"taxonomy":"press_release_tag","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/press_release_tag?post=45037"},{"taxonomy":"resource_topic","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/resource_topics?post=45037"},{"taxonomy":"resource_industry","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/resource_industries?post=45037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}