{"id":72964,"date":"2024-04-24T01:32:59","date_gmt":"2024-04-24T06:32:59","guid":{"rendered":"https:\/\/www.etechgs.com\/?p=72964"},"modified":"2024-04-24T01:32:59","modified_gmt":"2024-04-24T06:32:59","slug":"etech-global-services-ai-powered-contact-center-solutions","status":"publish","type":"post","link":"https:\/\/demo.etslabs.ai\/etech26\/etech-global-services-ai-powered-contact-center-solutions\/","title":{"rendered":"Etech Global Services: Leveraging Advanced AI for Contact Center Transformation"},"content":{"rendered":"<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><span class=\"\">As a leading innovator in the contact center space, Etech Global Services is excited to showcase our transformative AI-powered solutions at Call Center Campus 2024 in Austin, Texas this May.\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><span class=\"\">At our booth, you&#8217;ll discover how Etech&#8217;s suite of intelligent technologies &#8211; from speech analytics and simulation training to\u00a0<\/span><span class=\"\"><a href=\"https:\/\/www.qevalpro.com\/blog\/how-real-time-reporting-alerts-revolutionize-call-centers\/\" target=\"_blank\" rel=\"noopener\" data-tracking-control-name=\"article-ssr-frontend-pulse_little-text-block\" data-tracking-will-navigate=\"\" data-test-link=\"\">real-time agent assist<\/a><\/span><span class=\"\">\u00a0&#8211; empowers agents to deliver exceptional <a href=\"https:\/\/demo.etslabs.ai\/etech26\/blog\/ax-cx-synergy-emphasis-on-agent-experience-subset-in-customer-experience\" target=\"_blank\" rel=\"noopener\">customer experiences<\/a> while driving operational efficiency and revenue growth for our clients.\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<blockquote>\n<p style=\"text-align: center;\"><span class=\"\">Keynote: &#8220;<\/span><span class=\"font-[700]\">\u00a0<em><strong>Enhancing Contact Center Quality with Speech-to-Text Analytics<\/strong><\/em><\/span><span class=\"\"><em>\u00a0<\/em>&#8221; &#8211; May 3\u00a0&#8211;\u00a09:00 &#8211; 10:00 AM CST<\/span><\/p>\n<\/blockquote>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><span class=\"\">Don&#8217;t miss Etech&#8217;s special keynote session. This is your chance to learn how our cloud-based, AI-driven <a href=\"https:\/\/demo.etslabs.ai\/etech26\/blog\/using-speech-analytics-to-enhance-human-experiences\" target=\"_blank\" rel=\"noopener\">speech analytics<\/a> platform has helped hundreds of leading enterprises across various industries achieve significant results within 60 days of Implementation:\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<ul>\n<li><span class=\"\">15% improvement in contact center capacity\u00a0<\/span><\/li>\n<li><span class=\"\">5% increase in conversion rates\u00a0<\/span><\/li>\n<li><span class=\"\">30% reduction in customer effort\u00a0<\/span><\/li>\n<li><span class=\"\">10% increase in CSAT\u00a0<\/span><\/li>\n<\/ul>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<h3><span class=\"\">Join Etech at Call Center Campus 2024\u00a0<\/span><\/h3>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><span class=\"\">Visit our booth at Call Center Campus 2024 in Austin, Texas this May to experience the power of Etech&#8217;s AI-powered solutions firsthand. We&#8217;ll be showcasing our latest innovations and demonstrating how we can help you transform your <a href=\"https:\/\/demo.etslabs.ai\/etech26\/blog\/how-to-improve-contact-center-agent-performance\" target=\"_blank\" rel=\"noopener\">contact center<\/a> into a competitive advantage.\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><strong><span class=\"font-[700]\">Connect with Etech&#8217;s<\/span><span class=\"\">\u00a0<\/span><span class=\"font-[700]\">Leadership<\/span><\/strong><span class=\"\"><strong>:<\/strong> Meet Etech\u2019s team to discuss your specific challenges and discover tailored solutions.\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><strong><span class=\"font-[700]\">Mark Your Calendar:<\/span><\/strong><span class=\"\"><strong>\u00a0<\/strong>Make Etech Global Services a priority at Call Center Campus 2024.\u00a0<\/span><span class=\"\"><a href=\"https:\/\/www.qevalpro.com\/contactus\/\" target=\"_blank\" rel=\"noopener\" data-tracking-control-name=\"article-ssr-frontend-pulse_little-text-block\" data-tracking-will-navigate=\"\" data-test-link=\"\">Elevate your contact center operations with our transformative solutions.<\/a><\/span><span class=\"\">\u00a0We can&#8217;t wait to see you in Austin!\u00a0<\/span><\/p>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<blockquote class=\"w-auto\">\n<p style=\"text-align: center;\"><em><strong><span class=\"font-[700]\">Register for Etech&#8217;s keynote for an exclusive 10% discount on the passes!\u00a0<\/span><\/strong><\/em><\/p>\n<\/blockquote>\n<\/div>\n<div class=\"article-main__content\" data-test-id=\"publishing-text-block\">\n<p><span class=\"\"><a href=\"https:\/\/7fde7dab.sibforms.com\/serve\/MUIFAFaSpD6RTn1wg-BhEaPX5qHhhTBtYiNxXfPP36u8IgXKbPL0InEjr9c84ORgGNczzTQNLLaVYL9zv-xmWbxxCqD12CkWspSMvVGk82SpPHwbE6kzw6h2DY9ppLvCT7781-25WPIDrrCgyTivjoKJlBufH5e7UyzOrckO2myd2MZ79zQSIk4qgzNZeoJlQAjE7Qrld2Aj1dwy?\" target=\"_blank\" rel=\"noopener\" data-tracking-control-name=\"article-ssr-frontend-pulse_little-text-block\" data-tracking-will-navigate=\"\" data-test-link=\"\">Register Now\u00a0<\/a><\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Etech showcases transformative contact center AI technology at Call Center Campus 2024 with keynote on speech analytics.<\/p>\n","protected":false},"author":1,"featured_media":174200,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"categories":[154,569],"tags":[],"class_list":["post-72964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-call-center"],"acf":[],"_links":{"self":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts\/72964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/comments?post=72964"}],"version-history":[{"count":0,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts\/72964\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media\/174200"}],"wp:attachment":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media?parent=72964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/categories?post=72964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/tags?post=72964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}