John Maxwell writes that \u201cThe true measure of leadership is influence \u2013 Nothing more, Nothing less.\u201d\u00a0 I believe that a leader\u2019s ability to influence others starts with integrity.<\/p>\n
That\u2019s a word we hear a lot in life.\u00a0 \u201cINTEGRITY.\u201d We see people in our lives who walk in \u201cintegrity\u201d and people who don\u2019t. We will often see that word on the walls of organizations, within their mission statements etc.\u00a0 But do these organizations and individuals live up that standard or is it just a word that looks good and sounds good so they use it? These are good questions and questions that every organization, and individual for that matter, should ask themselves on a regular basis.<\/p>\n
Perhaps a better question to ask though is: \u201cWhat does the word INTEGRITY really mean?\u00a0 Here\u2019s a few definitions from dictionary.com: 1) adherence to moral and ethical principles; soundness of moral character; honesty\u00a0\u00a0 2) the state of being whole, entire, undiminished: to preserve the integrity of the empire\u00a0\u00a0 3) sound, unimpaired or perfect condition: the integrity of a ships\u2019 hull<\/em>.<\/p>\n To simplify this a bit, let\u2019s put it in layman\u2019s terms:\u00a0 Integrity is doing the right thing, \u201cadherence to moral and ethical principles, being honest<\/em>\u201d\u00a0\u00a0 at all times, even, and I would venture to say, especially, when no one else is watching (this is the honesty piece)<\/strong><\/em>.\u00a0\u00a0 I emphasize \u201cwhen no one else is watching\u201d because how easy is it to just quietly cut a corner, or fudge a number here and there on a report, or fail to report a mistake, because, \u201cwho\u2019s going to know if I don\u2019t say anything?\u201d Well, maybe no one for a while, but eventually, those small little compromises catch up with us. To paraphrase a biblical verse:\u00a0 It\u2019s the little foxes that spoil the vines.<\/strong> Each time we compromise, it gets a little easier so that pretty soon, these little compromises become habits that we develop. These habits become governing practices that can lead to some pretty devastating consequences. Not the least of which is losing the faith and trust of others in your midst.\u00a0 Having a reputation of lacking integrity is pretty hard to overcome.<\/p>\n I read an article recently in Forbes<\/strong> by Amy Rees Anderson<\/a> that is one of the BEST articles on the subject of Integrity I\u2019ve ever read.\u00a0 The author makes many excellent points in this article, but the fundamental point that she drives home is this: \u201csuccess is temporary; but integrity is forever.\u201d<\/p>\n How true is that? Nothing is more important than being known as a person of unwavering integrity. Things are fleeting; character is not.<\/p>\n Character is something that we take very seriously at Etech Global Services.\u00a0 So much so, that as a corporation, we\u2019ve come up with 12 character commitments of which Integrity is at the top of the list. We believe so strongly in Integrity, always striving<\/em> to do the right thing and being honest, that we have built this into our corporate culture. We teach our employees that nothing is more important than doing the right thing, even if it means losing revenue. Why? Because revenue is up and down, but integrity is not.<\/p>\n One of the ways that we build this into our corporate culture is by creating a safe environment for employees to speak up. Our employees know that if they make a mistake, their manager will do everything possible to help them correct that mistake without making them feel like a failure. If employees know that when they mess up, they will receive grace instead of wrath, they are much more likely to be honest and forth-coming with mistakes rather than trying to conceal them. This environment provides a fertile ground for honesty and integrity to take root in our corporate culture.\u00a0 This, in turn, affects the way our staff deals with our customers.\u00a0 We strive each day to deal honestly with every customer we come in contact with.<\/p>\n INTEGRITY: always being honest and doing what is right. It\u2019s the way we do business here at Etech Global Services and that is one thing that will never change.<\/p>\n This blog entry is a series based blog on the Etech Global Services 12 Character Commitments. It was written by Matt Rocco, President and General Manager of Etech Global Services. If you would like to learn more about Etech and contact center technology and service solutions, please contact at info@etechgs.com<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" John Maxwell writes that \u201cThe true measure of leadership is influence \u2013 Nothing more, Nothing less.\u201d\u00a0 I believe that a […]<\/p>\n","protected":false},"author":1,"featured_media":25563,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"categories":[154],"tags":[31,574,28,180],"class_list":["post-25830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-etech","tag-integrity","tag-leadership","tag-servant-leadership"],"acf":[],"_links":{"self":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts\/25830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/comments?post=25830"}],"version-history":[{"count":0,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/posts\/25830\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media\/25563"}],"wp:attachment":[{"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/media?parent=25830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/categories?post=25830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demo.etslabs.ai\/etech26\/wp-json\/wp\/v2\/tags?post=25830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}