Businesses that treat their CX strategy as an everyday priority will be the ones that successfully cater to customer expectations in today\u2019s integrated industry.<\/p>\n
In today\u2019s industry, consumers are helping brands with their personal data more than ever before.\u00a0If \u00a0CX acts as a new engine for generating business leads, then data serves as fuel for the engine.<\/p>\n
In this podcast, Etech\u2019s VP Customer Experience, Shawndra Tobias, talks about how to leverage customer insights and create a pool of satisfied and loyal customers.<\/p>\n
Tune in to learn how to convert your customer data into actionable insights that can help you make the right decisions and deliver remarkable customer experiences.<\/p>\n
Need to redefine a dynamic data strategy for your business? Contact us today for a Free Consultation!<\/p>\n
Etech<\/a><\/strong> is consistently delivering exceptional customer experience with our data-driven solutions to companies striving to make their customer journey hassle-free. We provide a wide range of analytic services, combining human intelligence with artificial intelligence, to create comprehensive solutions for improving customer experiences, within the industry. Contact us<\/a> for more information on our Quality Monitoring Solutions<\/a>.<\/p>\n Speakers:<\/u><\/strong><\/p>\n Shawndra Tobias \u2013 VP Customer Experience, Etech Global Services Tune in to the podcast to learn how to convert your customer data into actionable insights that can help you make the right decisions and deliver remarkable customer experiences.<\/p>\n","protected":false},"author":3,"featured_media":29972,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"episode_type":"audio","audio_file":"https:\/\/cdn.etechgs.com\/egsmedia\/wp-content\/uploads\/2022\/02\/Shawndra-Podcast-Driving-CX-Success-by-leveraging-Customer-Insights-20220106_213454-Meeting-Recording-1-1-1.mp3","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"23.47M","filesize_raw":"24613596","date_recorded":"2022-02-23 07:30:46","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":""},"tags":[],"series":[24],"resource_topics":[],"resource_industries":[],"class_list":["post-29274","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","series-leadership-and-cx-podcast"],"acf":[],"episode_featured_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2022\/02\/Etech-Podcast-version-01-1-2.jpg","episode_player_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-download\/29274\/driving-cx-success-by-leveraging-customer-insights","player_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/29274\/driving-cx-success-by-leveraging-customer-insights","audio_player":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/29274\/driving-cx-success-by-leveraging-customer-insights<\/a>","episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/demo.etslabs.ai\/etech26\/feed\/podcast\/leadership-and-cx-podcast","embedCode":"
\nMelissa Wood \u2013 Dean of Global Leadership Development, Etech Global Services<\/p>\n","protected":false},"excerpt":{"rendered":"Driving CX Success By Leveraging Customer Insights<\/a><\/blockquote>