In this podcast, Etech\u2019s Chief Security Officer, Ronnie Mize explains how to ensure Data Privacy and Data Security in the Contact Center.<\/p>\n
Securing your customer\u2019s data is important for many reasons: Your business depends on it and if your organization doesn\u2019t take the necessary steps to protect customer data, you\u2019ll be vulnerable to data security breaches, which could lead to trouble for your organization in the form of such things as customer complaints, fines, lawsuits, and more.<\/p>\n
With the rapid increase in cybercrime rates, protecting customer data has become more important.<\/p>\n
Contact Centers have more power to protect customer data than they think. Almost any piece of data that you collect and store from your customers is something that a cybercriminal might find valuable and can misuse the information.<\/p>\n
This is why your organization needs to take extra precautions to protect your customer\u2019s data. It\u2019s too crucial to leave data protection up to the tools and processes you use as it is prone to a data security breach. Customers trust you with their most confidential data, from credit cards to Social Security information, and it\u2019s your responsibility to keep their data safe and secure.<\/p>\n
Tune in to this podcast to help yourself learn how to ensure Data Privacy and Data Security in the Contact Center.<\/p>\n
For any assistance in upgrading your contact center\u2019s technology landscape,\u00a0Contact ETECH<\/a><\/strong>. We provide robust & secured technology solutions,\u00a0software analytics & implementation<\/a>, software development, and\u00a0AI-enabled solutions<\/a>. Contact us today for a Free Consultation!<\/p>\n Speakers:<\/u><\/strong><\/p>\n Ronnie Mize \u2013 Chief Security Officer, Etech Global Services In this podcast, Etech\u2019s Chief Security Officer, Ronnie Mize explains how to ensure Data Privacy and Data Security in the […]<\/p>\n","protected":false},"author":3,"featured_media":29402,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"episode_type":"audio","audio_file":"https:\/\/cdn.etechgs.com\/egsmedia\/wp-content\/uploads\/2022\/01\/Etech-Podcast-How-to-ensure-Data-Privacy-and-Data-Security-in-the-Contact-Centers-1.mp3","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"42.61M","filesize_raw":"44679498","date_recorded":"2022-01-27 05:38:02","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":""},"tags":[],"series":[24],"resource_topics":[],"resource_industries":[],"class_list":["post-29140","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","series-leadership-and-cx-podcast"],"acf":[],"episode_featured_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2022\/02\/data-privacy.jpg","episode_player_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-download\/29140\/how-to-ensure-data-privacy-and-data-security-in-the-contact-center","player_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/29140\/how-to-ensure-data-privacy-and-data-security-in-the-contact-center","audio_player":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/29140\/how-to-ensure-data-privacy-and-data-security-in-the-contact-center<\/a>","episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/demo.etslabs.ai\/etech26\/feed\/podcast\/leadership-and-cx-podcast","embedCode":"
\nMelissa Wood \u2013 Dean of Global Leadership Development, Etech Global Services<\/p>\n","protected":false},"excerpt":{"rendered":"HOW TO ENSURE DATA PRIVACY AND DATA SECURITY IN THE CONTACT CENTER?<\/a><\/blockquote>