{"id":163518,"date":"2026-02-09T06:44:37","date_gmt":"2026-02-09T11:44:37","guid":{"rendered":"https:\/\/www.etechgs.com\/?post_type=podcast&amp;p=163518"},"modified":"2026-02-09T06:44:37","modified_gmt":"2026-02-09T11:44:37","slug":"leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most","status":"publish","type":"podcast","link":"https:\/\/demo.etslabs.ai\/etech26\/podcast\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most\/","title":{"rendered":"Leading in Crisis | How Real Leaders Make Tough Calls When It Matters Most"},"content":{"rendered":"<p><span data-contrast=\"auto\">Crisis\u00a0doesn\u2019t\u00a0send a calendar invite.<\/span><br \/>\n<span data-contrast=\"auto\">It\u00a0doesn\u2019t\u00a0wait for perfect data.<\/span><br \/>\n<span data-contrast=\"auto\">And it definitely doesn\u2019t\u00a0care\u00a0if you feel ready.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If\u00a0you\u2019re\u00a0a leader, a crisis is not a matter of\u00a0<\/span><i><span data-contrast=\"auto\">if<\/span><\/i><span data-contrast=\"auto\">\u00a0\u2014\u00a0it\u2019s\u00a0a matter of\u00a0<\/span><i><span data-contrast=\"auto\">when<\/span><\/i><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And when it hits, your team\u00a0doesn\u2019t\u00a0look for perfection.<\/span><br \/>\n<span data-contrast=\"auto\">They look for\u00a0<\/span><b><span data-contrast=\"auto\">direction, calm, courage, and action.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In this powerful episode of the\u00a0<\/span><b><span data-contrast=\"auto\">Etech Muddy Boots Podcast<\/span><\/b><span data-contrast=\"auto\">, Melissa Wood sits down with three leaders who\u00a0don\u2019t\u00a0just talk about crisis \u2014\u00a0they\u2019ve\u00a0lived\u00a0it.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><strong><em>Christopher Basile. Garland Hawk. Gurudatt Medtia.\u00a0<\/em><\/strong><br \/>\n<span data-contrast=\"auto\">Leaders\u00a0who\u2019ve\u00a0walked through the mud, pulled teams out of the trenches, and made decisions when the stakes were\u00a0high\u00a0and the clock was ticking.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This is not\u00a0theory.<\/span><br \/>\n<span data-contrast=\"auto\">This is real leadership, under real pressure.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">About the Episode:<\/span><\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">In this episode, we dive deep into what it truly means to\u00a0<\/span><b><span data-contrast=\"auto\">lead through uncertainty, chaos, and high-pressure moments.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">From system failures and operational shutdowns to people crises and business-critical decisions \u2014 these leaders share:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to make decisions when you\u00a0don\u2019t\u00a0have all the information<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to stay calm when everything feels urgent<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to communicate with clarity when your team is scared<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to build systems that prepare you for the next crisis<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Because leadership\u00a0isn\u2019t\u00a0tested when things are easy.<\/span><br \/>\n<span data-contrast=\"auto\">Leadership is tested when everything is on fire.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/youtu.be\/_kaWvws07sc\">https:\/\/youtu.be\/_kaWvws07sc<\/a><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Why You Should Watch:<\/span><\/b><\/h3>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">You Will Learn How To:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\ud83d\udd39Make Decisions Fast \u2014 Without Freezing<\/span><\/b><br \/>\n<span data-contrast=\"auto\">Why waiting for perfect information can cost you more than making an imperfect call.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\ud83d\udd39Prioritize When Everything Feels Urgent<\/span><\/b><br \/>\n<span data-contrast=\"auto\">How real leaders triage problems like a battlefield \u2014 and focus on what truly matters.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\ud83d\udd39Lead with Calm in the Middle of Chaos<\/span><\/b><br \/>\n<span data-contrast=\"auto\">How your presence alone can stabilize an entire team.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\ud83d\udd39Build Crisis-Ready Systems<\/span><\/b><br \/>\n<span data-contrast=\"auto\">Why preparation is not about avoiding crisis \u2014\u00a0it\u2019s\u00a0about surviving it.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\ud83d\udd39Turn Crisis into Leadership Growth<\/span><\/b><br \/>\n<span data-contrast=\"auto\">How every crisis builds character, confidence, and credibility.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">What You\u2019ll Hear:<\/span><\/b><\/h3>\n<h3 aria-level=\"2\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h3>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Why indecision is more dangerous than a wrong decision<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to lead when you only have 60\u201370% of the data<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Why silence during a crisis destroys trust<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to communicate when emotions are running high<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Why accountability is the real leadership superpower<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How post-crisis analysis prepares you for the next storm<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"none\">Real Talk from Real Leaders:<\/span><\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">\u201cIndecision is often more dangerous than an imperfect decision.\u201d<\/span><\/b><span data-contrast=\"auto\"> \u2014 Christopher Basile<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u201cCrisis builds character. You\u00a0have to\u00a0adapt and be ready for both hurricanes and tornadoes.\u201d<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2014 Garland Hawk<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u201cOnce you own the problem, you remove all the layers. You are responsible. You take control.\u201d<\/span><\/b><span data-contrast=\"auto\"> \u2014 Gurudatt Medtia<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u201cWaiting for perfection can kill the patient. Make the decision and improve it with data.\u201d<\/span><\/b><span data-contrast=\"auto\"> \u2014 Gurudatt Medtia<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><\/h3>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">\ud83d\udc62 Meet the Voices:<\/span><\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/linkedin.com\/in\/melissawoodetech\"><b><span data-contrast=\"auto\">Melissa Wood<\/span><\/b><\/a><span data-contrast=\"auto\">\u00a0\u2013 Dean of Leadership Development,\u00a0Etech\u00a0Global Services<\/span><\/p>\n<p><a href=\"http:\/\/linkedin.com\/in\/christopher-basile\"><b><span data-contrast=\"auto\">Chris Basile<\/span><\/b><\/a><span data-contrast=\"auto\">\u00a0\u2013\u00a0AVP of Operations &amp; Training,\u00a0Etech\u00a0Global Services<\/span><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/garland-hawk-53487a7\/\"><b><span data-contrast=\"auto\">Garland Hawk<\/span><\/b><\/a> &#8211; Assistant Vice President Information Technology, Etech Global Services<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/gurudattmedtia\/\"><b><span data-contrast=\"auto\">Gurudatt Medtia<\/span><\/b><\/a> &#8211; Executive Vice President, Etech Global Services<\/p>\n<p><span data-contrast=\"auto\">These are leaders who\u00a0don\u2019t\u00a0walk around problems.<\/span><br \/>\n<span data-contrast=\"auto\">They walk straight through them.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">\ud83c\udfa7 Watch Now and <span class=\"TextRun SCXW220380425 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW220380425 BCX0\" data-ccp-parastyle=\"heading 2\">Learn How to Lead When It Matters Most<\/span><\/span><\/span><\/b><\/h3>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\"><span class=\"EOP SCXW220380425 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">If\u00a0you\u2019re\u00a0a leader\u2026<\/span><br \/>\n<span data-contrast=\"auto\">If you manage people\u2026<\/span><br \/>\n<span data-contrast=\"auto\">If you\u2019re responsible for outcomes\u2026<\/span><br \/>\n<span data-contrast=\"auto\">If your decisions impact customers, teams, and\u00a0business\u2026<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This episode is for you.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Step into the mud.<\/span><br \/>\n<span data-contrast=\"auto\">Learn how to lead when\u00a0it\u2019s\u00a0hard.<\/span><br \/>\n<span data-contrast=\"auto\">And build the kind of leadership that holds steady when everything shakes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Because real leaders\u00a0don\u2019t\u00a0avoid\u00a0crisis.<\/span><\/b><br \/>\n<b><span data-contrast=\"auto\">They rise in it.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ud83d\udce2\u00a0<\/span><b><span data-contrast=\"none\">Subscribe to Melissa\u2019s Muddy Boots<\/span><\/b><span data-contrast=\"none\">\u00a0for more real-world leadership insights<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Crisis\u00a0doesn\u2019t\u00a0send a calendar invite. It\u00a0doesn\u2019t\u00a0wait for perfect data. And it definitely doesn\u2019t\u00a0care\u00a0if you feel ready.\u00a0 If\u00a0you\u2019re\u00a0a leader, a crisis is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":163522,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"episode_type":"audio","audio_file":"https:\/\/cdn.etechgs.com\/newetech2023\/wp-content\/uploads\/2026\/02\/muddy_boots-leading-in-crisis.mp3","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"https:\/\/cdn.etechgs.com\/newetech2023\/wp-content\/uploads\/2026\/02\/Podcast-post-300-X-300-1-1.jpg","cover_image_id":"163523","duration":"","filesize":"17.06M","filesize_raw":"17887208","date_recorded":"2026-02-09 06:44:37","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"1","itunes_episode_type":"full"},"tags":[59,60,61,62,63,31,44,64,54,65,66,67,68,69,70,71,42,72,73,74,75,29,76],"series":[39],"resource_topics":[],"resource_industries":[],"class_list":["post-163518","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","tag-business-crisis-management","tag-crisis-leadership","tag-crisis-management-for-leaders","tag-cx-leadership","tag-decision-making-in-crisis","tag-etech","tag-etechpodcast","tag-executive-leadership","tag-futureofwork","tag-handling-crisis-at-work","tag-how-leaders-make-decisions","tag-how-to-lead-during-crisis","tag-leadership-in-tough-times","tag-leadership-mindset","tag-leadership-podcast-2026","tag-leadership-under-pressure","tag-leadershipdevelopment","tag-leading-in-crisis","tag-leading-through-uncertainty","tag-muddy-boots-podcast","tag-people-leadership","tag-podcast","tag-real-leadership-stories","series-etech-muddy"],"acf":[],"episode_featured_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2026\/02\/Website-Landing-Image-1280-X-720-2-1.jpg","episode_player_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2026\/02\/Podcast-post-300-X-300-1-1.jpg","download_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-download\/163518\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most","player_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/163518\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most","audio_player":"<a class=\"wp-embedded-audio\" href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/163518\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most\">https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/163518\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most<\/a>","episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/demo.etslabs.ai\/etech26\/feed\/podcast\/etech-muddy","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"RWiwLmYHc8\"><a href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most\/\">Leading in Crisis | How Real Leaders Make Tough Calls When It Matters Most<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/leading-in-crisis-how-real-leaders-make-tough-calls-when-it-matters-most\/embed\/#?secret=RWiwLmYHc8\" width=\"500\" height=\"350\" title=\"&#8220;Leading in Crisis | How Real Leaders Make Tough Calls When It Matters Most&#8221; &#8212; Etech Global Services LLC\" data-secret=\"RWiwLmYHc8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! 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