{"id":146544,"date":"2025-09-19T08:20:14","date_gmt":"2025-09-19T13:20:14","guid":{"rendered":"https:\/\/www.etechgs.com\/?post_type=podcast&amp;p=146544"},"modified":"2025-09-19T08:20:14","modified_gmt":"2025-09-19T13:20:14","slug":"the-art-of-giving-and-receiving-feedback","status":"publish","type":"podcast","link":"https:\/\/demo.etslabs.ai\/etech26\/podcast\/the-art-of-giving-and-receiving-feedback\/","title":{"rendered":"The Art of Giving and Receiving Feedback"},"content":{"rendered":"<h5 aria-level=\"1\"><b><span data-contrast=\"auto\">Episode 4 | <span class=\"TextRun MacChromeBold SCXW144919956 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW144919956 BCX0\">The Art of Giving and Receiving Feedback<\/span><\/span><span class=\"EOP SCXW144919956 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/b><\/h5>\n<p><span class=\"TextRun SCXW29873001 BCX0\" lang=\"EN-US\" style=\"font-size: 16px;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW29873001 BCX0\"><br \/>\n<span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">Feedback is often called a gift \u2014 but not all gifts are ones <\/span><span class=\"NormalTextRun SCXW186440939 BCX0\">you\u2019re<\/span><span class=\"NormalTextRun SCXW186440939 BCX0\"> excited to unwrap. <\/span><\/span><\/span><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">Sometimes<\/span> <\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">it feels like a<\/span><\/span><\/span><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\"> \u201cwhite elephant\u201d<\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\"> p<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">resent<\/span><\/span><\/span><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\"> \u2014 awkward, uncomfortable, <\/span><span class=\"NormalTextRun SCXW186440939 BCX0\">maybe even<\/span><span class=\"NormalTextRun SCXW186440939 BCX0\"> stinging. But<\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\"> when<\/span><\/span><\/span><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\"> handled <\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW186440939 BCX0\"><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">well<\/span><\/span><\/span><span class=\"TextRun SCXW186440939 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186440939 BCX0\">, feedback can transform leaders, teams, and culture.<\/span><\/span><span class=\"EOP TrackedChange SCXW186440939 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><br \/>\n<\/span><\/span><\/p>\n<h5 aria-level=\"3\"><strong><span class=\"TextRun SCXW143766391 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW143766391 BCX0\">About the Episode:<\/span><\/span><\/strong><\/h5>\n<h5 aria-level=\"3\"><span class=\"LineBreakBlob BlobObject DragDrop SCXW143766391 BCX0\"><strong><span class=\"SCXW143766391 BCX0\">\u00a0<\/span><\/strong><br class=\"SCXW143766391 BCX0\" \/><\/span><\/h5>\n<p><span data-contrast=\"auto\">In this episode of the Etech Muddy Boots Podcast, Melissa Wood sits down with Jim Iyoob\u00a0and Kaylene Eckels for a candid conversation about\u00a0what feedback really means, how to give it with impact, and how to grow from it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">From uncomfortable truths to career-shaping lessons, the<\/span><span data-contrast=\"auto\">y<\/span><span data-contrast=\"auto\">\u00a0share how feedback shaped their leadership journeys \u2014 and why\u00a0great leaders focus less on perfection and more on willingness to listen, learn, and change.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"The Art of Feedback - How Leaders Grow Through Tough Conversations | Muddy Boots\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/37OiSmjR6os?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h5><strong><span class=\"TextRun SCXW262681655 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW262681655 BCX0\">Why You Should Watch:<\/span><\/span><\/strong><\/h5>\n<ul>\n<li><b>Why Leaders Should See<\/b> <b>Feedback as a Gift<\/b>: How to recognize the value even in tough criticism<\/li>\n<li><b>Turning Hurtful Feedback <\/b><b>Into<\/b><b> Growth<\/b><b>: <\/b>Why some feedback stings, and how to filter it into lessons.<\/li>\n<li><b>Real Stories, Real Lessons<\/b>: From defensiveness to humility, hear how leaders grew through feedback<\/li>\n<li><b>From \u201cI\u201d to \u201cWe\u201d:<\/b> Shifting language and mindset to build stronger teams<\/li>\n<\/ul>\n<h5><b><span data-contrast=\"none\">What You\u2019ll Hear:<\/span><\/b><\/h5>\n<h5><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h5>\n<ul>\n<li><span data-contrast=\"auto\">How shifting from \u201cI\u201d to \u201cWe\u201d transforms leadership.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Why letting go of defensiveness creates stronger connections.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">The difference between feedback that serves you vs. feedback that breaks you<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Why willingness is the real leadership superpower<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">How to <\/span><span data-contrast=\"auto\">treat<\/span><span data-contrast=\"auto\"> feedback like data: specific, repeated, actionable<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Why feedback is more like a game of catch than tennis \u2014 it\u2019s not about hitting it back, but about receiving it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h5 aria-level=\"3\"><b><span data-contrast=\"auto\">Real Talk from Real Leaders:<\/span><\/b><\/h5>\n<h5 aria-level=\"3\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h5>\n<p><i><span data-contrast=\"auto\">\u201cNot everything needs to be justified. Sometimes you just need to receive <\/span><\/i><i><span data-contrast=\"auto\">feedback<\/span><\/i><i><span data-contrast=\"auto\"> so people feel understood.\u201d<\/span><\/i><span data-contrast=\"auto\"> \u2013 Kaylene Eckels<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"auto\">\u201cFeedback is raw data. If <\/span><\/i><i><span data-contrast=\"auto\">it\u2019s<\/span><\/i><i><span data-contrast=\"auto\"> specific, repeated, and actionable \u2014 <\/span><\/i><i><span data-contrast=\"auto\">it\u2019s<\/span><\/i><i><span data-contrast=\"auto\"> gold.\u201d<\/span><\/i><span data-contrast=\"auto\"> \u2013 Jim <\/span><span data-contrast=\"auto\">Iyoob<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Meet the Experts:<\/span><\/b><\/h5>\n<h5><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\"><a href=\"http:\/\/linkedin.com\/in\/melissawoodetech\">Melissa Wood<\/a> &#8211; Dean of Leadership Development, Etech\u00a0\u00a0<\/span><\/p>\n<p><a href=\"http:\/\/linkedin.com\/in\/keckels\">Kaylene Eckels<\/a> &#8211; <span class=\"TextRun SCXW15457435 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW15457435 BCX0\">President, Etech Global Services\u00a0<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW35890266 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><a href=\"http:\/\/linkedin.com\/in\/jimiyoob\"><span class=\"NormalTextRun SCXW35890266 BCX0\">Jim <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW35890266 BCX0\">Iyoob<\/span><\/a><span class=\"NormalTextRun SCXW35890266 BCX0\"> \u2013 President, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW35890266 BCX0\">ETS Labs<\/span><\/span><\/p>\n<p><strong>Watch Now and Redefine Feedback as Your Leadership Advantage\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">Step into the mud and discover how feedback the kind you want and the kind you don\u2019t \u2014 can shape stronger leaders, healthier teams, and a culture built on growth.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ud83d\udce2 <\/span><a href=\"https:\/\/bit.ly\/4fQJ0rb\"><b><span data-contrast=\"auto\">Subscribe to Melissa\u2019s Muddy Boots<\/span><\/b><\/a><span data-contrast=\"auto\"> for more real-world leadership insights.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Episode 4 | The Art of Giving and Receiving Feedback\u00a0<\/p>\n<p>Feedback is often called a gift \u2014 but not all gifts are ones you\u2019re excited to unwrap. Sometimes it feels like a \u201cwhite elephant\u201d present \u2014 awkward, uncomfortable, maybe even stinging. But when handled well, feedback can transform leaders, teams, and culture.\u00a0<\/p>\n<p>About the Episode:<br \/>\n\u00a0<br \/>\nIn this episode of the Etech Muddy Boots Podcast, Melissa Wood sits down with Jim Iyoob\u00a0and Kaylene Eckels for a candid conversation about\u00a0what feedback really means, how to give it with impact, and how to grow from it.\u00a0<\/p>\n<p>From uncomfortable truths to career-shaping lessons, they\u00a0share how feedback shaped their leadership journeys \u2014 and why\u00a0great leaders focus less on perfection and more on willingness to listen, learn, and change.<\/p>\n","protected":false},"author":2,"featured_media":146584,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"episode_type":"audio","audio_file":"https:\/\/www.etechgs.com\/wp-content\/uploads\/2025\/09\/Muddy-boots-feedback-Podcast-Final-Audio.mp3","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"https:\/\/www.etechgs.com\/wp-content\/uploads\/2025\/09\/SM.jpg","cover_image_id":"146546","duration":"27:44","filesize":"12.69M","filesize_raw":"13310973","date_recorded":"2025-09-19 08:20:14","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"1","itunes_episode_type":"full"},"tags":[31,48,49,28,50,29,51],"series":[39],"resource_topics":[],"resource_industries":[],"class_list":["post-146544","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","tag-etech","tag-etech-muddy-boots","tag-etech-podcast","tag-leadership","tag-leadership-stress","tag-podcast","tag-stress-management","series-etech-muddy"],"acf":[],"episode_featured_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2025\/09\/image.jpeg","episode_player_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2025\/09\/SM.jpg","download_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-download\/146544\/the-art-of-giving-and-receiving-feedback","player_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/146544\/the-art-of-giving-and-receiving-feedback","audio_player":"<a class=\"wp-embedded-audio\" href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/146544\/the-art-of-giving-and-receiving-feedback\">https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/146544\/the-art-of-giving-and-receiving-feedback<\/a>","episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/demo.etslabs.ai\/etech26\/feed\/podcast\/etech-muddy","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"Uh3UImAfJJ\"><a href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/the-art-of-giving-and-receiving-feedback\/\">The Art of Giving and Receiving Feedback<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/the-art-of-giving-and-receiving-feedback\/embed\/#?secret=Uh3UImAfJJ\" width=\"500\" height=\"350\" title=\"&#8220;The Art of Giving and Receiving Feedback&#8221; &#8212; Etech Global Services LLC\" data-secret=\"Uh3UImAfJJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! 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