{"id":115865,"date":"2025-03-11T07:03:59","date_gmt":"2025-03-11T12:03:59","guid":{"rendered":"https:\/\/www.etechgs.com\/?post_type=podcast&amp;p=115865"},"modified":"2025-03-11T07:03:59","modified_gmt":"2025-03-11T12:03:59","slug":"de-escalating-conflicts-how-to-keep-your-cool-and-your-crew","status":"publish","type":"podcast","link":"https:\/\/demo.etslabs.ai\/etech26\/podcast\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew\/","title":{"rendered":"De-escalating Conflicts: How to Keep Your Cool and Your Crew!"},"content":{"rendered":"<p aria-level=\"1\"><b><span data-contrast=\"auto\">Episode 2 | <\/span><\/b><b><span data-contrast=\"none\">De-escalating Conflicts: How to Keep Your Cool and Your Crew!<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">Why This Episode Matters<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Conflict is unavoidable\u2014at work, at home, and in life. But great leaders don\u2019t fear conflict; they know how to navigate it. This episode dives into the real, messy, and practical side of handling tough conversations without damaging trust.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">Meet Your Leadership Guides<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In this episode, we bring you insights from leaders who have been in the trenches and know what it takes to turn conflict into opportunity:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0e0\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0e0&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/melissawoodetech\/\"><b><span data-contrast=\"auto\">Melissa Wood<\/span><\/b><\/a><span data-contrast=\"auto\"> \u2013 Dean of Leadership Development, Etech<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0e0\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0e0&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><a href=\"https:\/\/www.linkedin.com\/in\/veronicachimney\/\">Veronica Chimney<\/a> &#8211; <\/span><\/b><span data-contrast=\"none\">Chief Human Resources Officer, Etech<\/span><\/li>\n<li data-leveltext=\"\uf0e0\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0e0&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/christopher-basile\/\"><b><span data-contrast=\"auto\">Christopher Basile<\/span><\/b><\/a><span data-contrast=\"auto\"> \u2013 AVP of Operations &amp; Training, Etech<\/span><\/li>\n<li data-leveltext=\"\uf0e0\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0e0&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/michaelalmazan\/\"><b><span data-contrast=\"auto\">Michael Almazan<\/span><\/b><\/a><span data-contrast=\"auto\"> \u2013 Senior Director of Operations, Etech<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" title=\"De-escalating Conflicts: How to Keep Your Cool and Your Crew| Etech Muddy Boots\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/WULrGue7BKY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">What You\u2019ll Learn in This Episode<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0<\/span><b><span data-contrast=\"auto\">The Energy of Conflict<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">How your emotions set the tone before the conversation even begins<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Why people mirror your attitude\u2014and how to use that to your advantage<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u00a0<\/span><b><span data-contrast=\"auto\">Mastering the Leadership Mindset<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">The power of self-talk: Why talking <\/span><i><span data-contrast=\"auto\">to<\/span><\/i><span data-contrast=\"auto\"> yourself (not <\/span><i><span data-contrast=\"auto\">at<\/span><\/i><span data-contrast=\"auto\"> yourself) changes everything<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">How to adjust your tone to create a calm and constructive space<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u00a0<\/span><b><span data-contrast=\"auto\">The Trust Factor<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">The #1 reason conflicts spiral out of control\u2014and how to prevent it<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Why trust is built long before you ever enter a difficult conversation<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">Real Talk from Real Leaders<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ud83d\udcac <\/span><i><span data-contrast=\"auto\">&#8220;If your boots are clean, you\u2019re probably not in the trenches where the real work happens.&#8221;<\/span><\/i><span data-contrast=\"auto\"> \u2013 Melissa Wood<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ud83d\udcac <\/span><i><span data-contrast=\"auto\">&#8220;Conflict isn\u2019t about winning. It\u2019s about understanding, trust, and finding a way forward\u2014together.&#8221;<\/span><\/i><span data-contrast=\"auto\"> \u2013 Christopher Basile<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">From Theory to Action: Your Leadership Toolkit<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2714\ufe0f A simple mindset shift to enter tough conversations with confidence<\/span><br \/>\n<span data-contrast=\"auto\">\u2714\ufe0f How to de-escalate tension and guide discussions toward solutions<\/span><br \/>\n<span data-contrast=\"auto\">\u2714\ufe0f Practical steps to build trust before, during, and after conflict<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"auto\">Step Into the Mud and Lead with Confidence<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Listen now<\/span><\/b><span data-contrast=\"auto\"> and gain leadership strategies you can apply today.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ud83d\udce2 <\/span><b><span data-contrast=\"auto\">Subscribe to Melissa\u2019s Muddy Boots<\/span><\/b><span data-contrast=\"auto\"> for more real-world leadership insights.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ready to handle conflict like a pro? Press play and step into leadership that makes a difference.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Episode 2 | De-escalating Conflicts: How to Keep Your Cool and Your Crew! <\/p>\n<p>Conflict is unavoidable\u2014at work, at home, and in life. But great leaders don\u2019t fear conflict; they know how to navigate it. This episode dives into the real, messy, and practical side of handling tough conversations without damaging trust. <\/p>\n","protected":false},"author":2,"featured_media":115871,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"episode_type":"audio","audio_file":"https:\/\/cdn.etechgs.com\/newetech2023\/wp-content\/uploads\/2025\/03\/Muddy-Boots-Episode-2.mp3","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"24.12","filesize":"40.25M","filesize_raw":"42206765","date_recorded":"2025-03-11 07:03:59","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"1","itunes_episode_type":"full"},"tags":[37,38,31,29,36],"series":[39],"resource_topics":[],"resource_industries":[],"class_list":["post-115865","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","tag-business","tag-customer","tag-etech","tag-podcast","tag-tech","series-etech-muddy"],"acf":[],"episode_featured_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/uploads\/2025\/03\/Muddy-Boots-Podcast-250225-Website-landing.jpg","episode_player_image":"https:\/\/demo.etslabs.ai\/etech26\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-download\/115865\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew","player_link":"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/115865\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew","audio_player":"<a class=\"wp-embedded-audio\" href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/115865\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew\">https:\/\/demo.etslabs.ai\/etech26\/podcast-player\/115865\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew<\/a>","episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/demo.etslabs.ai\/etech26\/feed\/podcast\/etech-muddy","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"kgDHw58CZO\"><a href=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew\/\">De-escalating Conflicts: How to Keep Your Cool and Your Crew!<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/demo.etslabs.ai\/etech26\/podcast\/de-escalating-conflicts-how-to-keep-your-cool-and-your-crew\/embed\/#?secret=kgDHw58CZO\" width=\"500\" height=\"350\" title=\"&#8220;De-escalating Conflicts: How to Keep Your Cool and Your Crew!&#8221; &#8212; Etech Global Services LLC\" data-secret=\"kgDHw58CZO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! 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