Guiding Voices
ETSLabs Advisory Board
ETSLabs' Advisory Board brings together a diverse group of experts dedicated to advancing the field of artificial intelligence and enterprise solutions. Our distinguished advisors offer invaluable insights, industry experience, and strategic guidance to shape ETSLabs' direction and impact. With backgrounds spanning customer experience, data science, sales, marketing and contact center operations, these thought leaders collaborate to ensure our methodologies remain innovative and our solutions address the evolving challenges in AI implementation. Their collective wisdom drives innovation and excellence in everything we do at ETSLabs.
Shawndra Tobias
Chief Data Strategy Officer
- Enterprise Data Strategy
- Predictive Analytics
- Operational Intelligence
Shawndra orchestrates ETSLabs' enterprise-wide data strategy while leading the Etech Insights team and Program Implementation division. Her system audits, capacity planning, and quality assurance programs ensure QEval delivers both efficiency and impact—every single time.
Robert beasley
CEO, CreovAI | Strategic Growth Advisor
- Go-To Market Strategy
- Enterprise Sales
- Market Expansion
Robert Beasley builds growth engines that scale. As CEO of CreovAI and strategic advisor to ETSLabs, he brings two decades of transforming tech innovations into market dominance.
Dan McCann
CEO & Chief Learning Officer, SymTrain | Innovation Catalyst
- Operational Transformation
- Performance Optimization
- Employee Development
Dan McCann solves tomorrow's problems today. As SymTrain co-founder and ETSLabs innovation advisor, he brings entrepreneurial vision and hands-on contact center innovation that perfectly amplifies QEval's performance management revolution.
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